BHC Roofing and Siding

- Overall sentiment: The majority of reviews are positive, with frequent praise for professionalism, clear communication, and effective handling of insurance claims. Several customers would use BHC again and would recommend them.

- What customers praised:
- Professionalism and thorough explanations throughout the process.
- Strong coordination with insurance companies and demonstrated knowledge of claims processes.
- Clear, respectful communication and regular updates from staff (notably Keith, Jared Mahorn, Tyler, Aaron).
- High-quality workmanship on roof replacements (house and garage) and siding work.
- Quick response times, on-site organization, and thorough cleanup.
- Some projects completed quickly, with mentions of single-day roof replacements; others were completed despite weather/backlog.

- Practical processes and outcomes:
- Initial inspections and documentation (photos) to assess damage.
- Assistance with starting and managing insurance claims; ongoing liaison with insurers.
- On-site work followed by post-project checks and sometimes additional fixes if issues appeared (e.g., caulking, securing upraised shingles, fixing leaks, interior repaint for water staining).
- Some customers received free roof inspections that identified no damage.
- Installations included both roofing and siding work, as well as gutters in some cases.

- Notable issues and how they were addressed:
- Occasional installation concerns (edge shingles curling, flashing caulking) were fixed after project manager and crew provided quick follow-up service.
- Weather and scheduling backlogs caused delays in some projects; customers generally reported understanding of delays and noted timely communication about status.
- A few customers experienced incidental property damage (plants, a brick, a damaged maple tree) and interior water staining; in each case, the company or crew returned to fix the issues and complete necessary repairs.

- Potential considerations for prospective customers:
- Expect detailed guidance through the insurance process and ongoing updates about claim status.
- Be prepared for potential scheduling delays due to weather or high demand, but anticipate responsive problem-solving and follow-up fixes if issues arise.
- Minor on-site issues may occur, but customers frequently report prompt corrective actions.

- Bottom line:
- BHC Roofing and Siding is generally viewed as professional and reliable, with strong emphasis on insurance coordination, transparent communication, and quality results. Most customers would consider them again or recommend them to others.