Beyond Exteriors

Summary of customer experiences with Beyond Exteriors:

- Response and urgency: Multiple customers noted rapid response to leaks or damage (including same-day visits and emergency repairs with temporary tarping or supports) and swift scheduling for follow-up work.

- Inspections and honesty: Several reviews praised thorough inspections and clear explanations of findings, with an emphasis on not recommending unnecessary work and being upfront about what was required.

- Scope and outcomes: Customers reported work on roofing, gutters, and siding, with repairs often completed on time and, in many cases, on budget. Final results were described as of high quality, with thorough on-site cleanup and, in some instances, progress photos provided during the process.

- Communication and professionalism: The staff was highlighted for professionalism and good communication. Specific team members were named positively for coordination and on-site oversight, contributing to a smooth experience.

- Pricing and quotes: Experiences varied. Many customers felt pricing was fair or competitive and valued the detailed, transparent quotes. A minority described pricing as high or not competitive, sometimes noting what they perceived as sales pressure or added overhead (e.g., references to site superintendents/foremen) and comparing BE unfavorably to other contractors.

- Scheduling and reliability: Scheduling was generally reliable, though a few customers attributed delays to weather or noted discrepancies in the timing of similar projects in their area.

- Willingness to reuse: Several reviewers expressed willingness to hire Beyond Exteriors again for future projects and recommended them to others.

- Mixed or critical feedback: While most reviews were positive, there are some criticisms focusing on perceived overpricing, questionable justification for complex/expanded charges, and comparisons to cheaper alternatives offered by other contractors.