Bayview Exteriors LLC

Bayview Exteriors shows mixed customer experiences for roofing and siding work. Many customers praise workmanship, speed, and responsiveness, while others report scheduling, communication, and professionalism concerns, with a few specific incidents.

- Quotes and pricing practices
- Several reviews indicate quotes based on photos and measurements without on-site visits.
- One reviewer alleged the contractor trespassed to take measurements before any quote was provided, despite not owning the property.
- A few buyers described miscommunications or changes regarding appointment expectations and timelines.

- Scheduling and reliability
- Positive notes mention punctual, knowledgeable staff and timely project start.
- Negative notes describe no-shows for estimates, late arrivals, and abrupt cancellations or rescheduling without clear notification.

- Work quality, scope, and outcomes
- Strengths highlighted: fast project completion (examples include single-day roof work or a multi-day but efficiently managed process), thorough project execution, and contractors addressing requested changes or defects.
- Common issues noted: a small repair oversight (e.g., rot piece not replaced initially) that was corrected after follow-up; occasional minor debris or cleanup issues; one report of tar trails on siding that required remediation; in at least one case, back siding was fully replaced to correct cleaning-related damage.

- Cleanliness and site management
- Several reviewers commend thorough cleanup and use of magnets to pick up nails.
- A fewMentioned residual nails or minor cleanup concerns after work.

- Customer service and communication
- Many customers describe attentive, patient staff (e.g., Miguel, Josh, Fred) and helpful guidance, with multiple references to clear communication and information sharing.
- Conversely, some reviews recount rude interactions, poor phone etiquette, or perceived unprofessional behavior during scheduling or follow-up.

- Financing and process convenience
- Some customers appreciated financing options (e.g., 0% for 24 months) and handling paperwork remotely via email or near-portable coordination.

- Loyalty and referrals
- A number of clients would recommend Bayview Exteriors to friends or colleagues.
- Some reviewers would not hire them again due to negative experiences with estimates, scheduling, or communication.

Practical takeaways for potential customers
- If you want a quote without on-site work, Bayview may provide estimates based on photos/measurements; confirm your preferred method and any owner-occupation constraints upfront.
- Expect variability in scheduling reliability; confirm appointment times in writing and clarify policies for no-shows or rescheduling.
- The company has a track record of completing roofing/siding projects quickly, with some customers reporting single-day roof work and strong post-work cleanup.
- Be prepared to review and confirm exact scope (e.g., trim, rot repair, siding replacement) and to expect follow-up fixes if issues are identified after work.
- Inquire about financing options and how coordination can work if you’re managing from out of town.
- If access to personnel is important, ask about designated contacts (e.g., a point person like Miguel or Josh) and how updates will be communicated.