Bastaldi Construction Roofing & Siding

Summary of customer experiences with Bastaldi Construction:

- Overall sentiment is mixed. Several customers praised the company for professional roofing work, timely bids and starts, and thorough cleanup, while others reported issues with communication and management.

- Service scope:
- Primarily described as a roofing contractor capable of full tear-off and installation.
- Some reviews attempted to address siding; a noted review indicates they are not currently offering siding work, so potential customers should confirm current capabilities.

- Timeliness and process:
- Bids often provided within one business day; crews started within a few days.
- Roofing projects described as finishing in short timeframes (e.g., about three days for a full roof with a small crew), with progress updates and final photos.

- Quality and craftsmanship:
- Consistently strong positive notes on workmanship: straight lines, tight flashing, properly installed vents and ice/water shields, and meticulous cleanup.
- Some reviews mention manufacturer protection through CertainTeed certification and post-project touch-ups.
- Documentation practices noted: progress photos during the job and final completion photos.

- Cleanup and follow-through:
- Repeated mentions of thorough site cleanup, including gutter cleaning and removal of nails/debris; some customers reported additional follow-up cleanups after payment.

- Pricing and value:
- Several reviewers described pricing as reasonable or competitive and good value for the quality provided.

- Communication and customer service:
- Many reviews praise prompt, courteous service and responsiveness.
- A few accounts describe unresponsiveness to messages and one controversial incident alleging threats or intimidation; one customer reported not receiving replies for an extended period.

- Safety and professionalism concerns:
- Isolated claims of threatening behavior and unsafe protocol; another account notes a background safety discussion (e.g., harness use) with a negative interaction. These appear to be isolated incidents and not representative of all experiences.

- Practical tips for potential customers:
- Verify current service scope (roofing vs siding) before contracting.
- Request progress photos and a clear timeline; confirm post-project cleanup expectations.
- Confirm credentials and any manufacturer certifications (e.g., CertainTeed) and what warranty is provided.
- Check references and consider follow-up cleanup or inspection as part of the contract.
- Be aware of potential communication responsiveness and document all agreements in writing.