State Roofing & Exteriors
9001 Pacific Ave S, Tacoma, WA 98444, USA
Overall, customers describe Sound Performance Roofing as a professional and customer‑focused company, with most experiences centered on roof-related services and related exterior work. Practical details commonly noted include:
- Punctual arrivals and courteous, knowledgeable staff (notably Austin, Brenden Lagunas, Brenden, and Asher).
- On-site inspections, often offered as complimentary, with thorough assessments and explanations.
- Clear, non‑pressure communication and honest assessments of needed work.
- Detailed cost estimates with breakdowns and discussions of material options; emphasis on practicality and budget alignment.
- Photos or visual explanations used to illustrate issues and proposed replacements.
- Flexible scheduling and responsiveness; willingness to discuss alternatives and avoid upselling.
- Work described as thorough, professional, and followed by good cleanup.
- Positive remarks on value and speed relative to other bids; some customers note competitive pricing.
- One complaint mentions solicitation in the neighborhood, separate from the service quality.
These themes suggest that potential customers can expect transparent inspections, clear explanations, competitive pricing, and courteous, professional service, with most interactions emphasizing honesty and practical, budget-conscious options.
No siding materials are mentioned; reviews focus on roofing (roofs), gutters, and windows.
Excellent
Generally on-time and prompt; appointments and inspections were kept on schedule.
No significant complaints; reviews are largely positive, with emphasis on honesty, punctuality, and good communication. One unrelated note about trash/solicitation in the neighborhood.
Not mentioned
Excellent
Pricing described as fair and competitive with transparent quotes and no hidden surprises.
Not mentioned
9001 Pacific Ave S, Tacoma, WA 98444, USA
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