PACIFIC WINDOWS

(4.9)
101 reviews
+1 253-453-4107

PACIFIC WINDOWS Reviews

- Services performed ranged from installing a single shower window to replacing all windows (up to 15) and doors, including a few large slider doors; some jobs also involved addressing dry rot in window sills and coordinating with a structural contractor when needed.
- Overall workmanship was described as high quality: installations looked great, windows and doors operated well, and crews took care to leave the property clean and undamaged (e.g., avoiding stepping on flower beds).
- Honesty and transparency were frequently highlighted. The contractor was proactive about identifying dry rot and structural issues, whereas other bidders did not disclose them; this honesty contributed to trust and confidence in selecting them.
- Communication and project management were emphasized as strong: regular check-ins with the homeowners, daily on-site presence for larger jobs, and consistent updates throughout the process.
- Crew conduct was consistently praised: the teams were professional, friendly, respectful of the home, and worked long hours in adverse weather to complete the job.
- Timelines and scheduling were generally favorable: small projects were completed quickly; larger house-wide replacements typically spanned about a week, with a track record of punctuality.
- Customer satisfaction and repeat business: multiple customers hired them again for additional work and many expressed willingness to recommend the company to others.
- Pricing context: prospective customers noted multiple bids and viewed this contractor as offering competitive or fair pricing for the quality delivered.
- Additional notes: some customers mentioned small perks (e.g., free hotdogs and drinks) as a friendly gesture from the crew.
- Overall sentiment: experiences were consistently positive, with strong emphasis on workmanship, integrity, communication, and respectful, reliable service.

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Additional Information

🏗️ Common Materials

Not mentioned

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

Very few complaints; no issues with workmanship; only mention was discovery and addressing of dry rot.

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Prices were described as reasonable and good value for money; considered competitive.

🔧 Maintenance Tips

Not mentioned

Location

Other Siding Repair Services in Tacoma