Atlas Siding, Windows & More!

(4.6)
33 reviews
+1 502-363-8811

Atlas Siding, Windows & More! Reviews

- Company background: Atlas Windows & Siding is described as a family-owned business with about 40 years in operation, offering windows, siding, doors, trim, and related services.

- Overall sentiment: Across multiple testimonials, experiences are predominantly positive, with strong praise for planning, installation, craftsmanship, and after-sales service. Several customers say they would highly recommend Atlas to others.

- Planning and communication: Customers highlight thorough planning and a smooth quoting process. Chuck and Jalen are frequently commended for project planning, and Chuck is noted as professional.

- Installation quality and workmanship: Tony and the installation team receive frequent acclaim for high-quality workmanship, precise trim work, and careful installations. Several reports mention flawless results and improvements to the home’s appearance.

- Cleanliness and professionalism on site: Several testimonials emphasize clean work sites, boot protectors inside, and workers who left the home in excellent condition.

- Scope of work and materials: Projects include multiple window installations (examples include 6 and up to 15 windows across projects), doors, siding, trim, and gutters. Some accounts mention triple-pane windows and other premium materials; one customer notes a successful update to window grid design and color.

- Pricing and value: Several customers describe pricing as great or within budget, with references to good value for the quality provided.

- After-sales service and warranties: Positive experiences with warranties and follow-up, including a case where windows with fading grid issues were replaced at no cost years after installation, and ongoing confidence in the company’s service. One testimonial notes the same crew returning for additional work with consistently flawless results.

- Scheduling and timelines: One account indicates a long scheduling lead time (8–12 weeks) for work, while others imply timely execution; another mentions currently waiting for work despite good service.

- Minor drawbacks or limitations: A note that a desired slider door handle could not be replaced because the specific brand was no longer carried, with the issue resolved elsewhere.

- Recommendation pattern: Given the frequency of strong endorsements, many customers would likely refer Atlas to friends or family seeking windows, doors, or siding work.

Summarized by ChatGPT

Additional Information

🏗️ Common Materials

Siding (materials not specified in reviews; siding is mentioned along with windows/trim).

Quality Rating

Excellent

⏱️ Response Time

8-12 weeks lead time to start work (long lead time noted in reviews)

📝 Common Complaints

Long project lead times; part availability issues (e.g., not carrying a replacement handle) and delays before work begins.

🛡️ Warranties Offered

No warranties mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Positive; described as good pricing and within budget

🔧 Maintenance Tips

No maintenance tips mentioned

Location

Other Siding Repair Services in Louisville

New Look Roofing

New Look Roofing

(4.9)

3021 Windsor Lakes Pkwy, Louisville, KY 40214, USA

AbleSidingCo.

AbleSidingCo.

(4.8)

1124 Longfield Ave, Louisville, KY 40215, USA