Atlanta Roofing and Siding

(3.4)
22 reviews
+1 404-720-2775

Atlanta Roofing and Siding Reviews

Customer experiences with this siding repair business are mixed. Some customers reported positive outcomes, noting on-time arrivals, courteous crew members (e.g., Clyde and Chris), professional technicians, and satisfactory roof or siding work at good prices. A few reviewers specifically mentioned quick, efficient siding repairs and favorable deal on architectural shingles.

However, a substantial number of reviews describe negative interactions with the owner and staff, citing rude or hostile phone conversations, interruptions, hanging up on callers, and a lack of willingness to listen. Several accounts mention difficulties obtaining clear estimates, with one reviewer receiving an informal, unhelpful quote. There are also reports of scheduling issues, cancellations, and no-shows by crew members.

Billing and collection concerns appear in at least one review, which alleges a fraudulent invoice for $2,500 tied to not hiring the company. Another reviewer described being pressured after seeking competing bids.

Practical implications for potential customers:
- Expect variability in communication and professionalism; some customers report excellent service, while others report confrontational interactions.
- When engaging, obtain a detailed written estimate that clearly defines scope, materials, and costs; confirm who will perform the work.
- Be cautious of aggressive follow-ups or collection attempts; verify billing practices and payment terms.
- Consider seeking multiple quotes to compare pricing and approach, and request references or written testimonials for workmanship.
- Schedule reliability may be inconsistent, so confirm appointment times and arrival windows in advance.

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Additional Information

🏗️ Common Materials

Siding (general)

Quality Rating

Fair

⏱️ Response Time

Typically prompt/on-time with quick estimates

📝 Common Complaints

Rude or unprofessional customer service, poor communication, phone hang-ups, scheduling issues/cancellations, and aggressive or questionable billing practices

🛡️ Warranties Offered

No warranties mentioned

👥 Customer Service Rating

Poor

💰 Pricing Feedback

Mixed; some praise competitive pricing and deals, others report unclear or questionable quotes and billing

🔧 Maintenance Tips

None mentioned

Location

Other Siding Repair Services in Atlanta