American Craftsmen Of NC

Customers consistently describe American Craftsmen of NC as a responsive, professional, family-owned contractor for roofing, siding, gutters, and related exterior work. Key staff frequently mentioned include owner Barry (conducts on-site assessments, communicates clearly, and provides fair pricing) and Ron; John, a master carpenter, is praised for his high workmanship. The typical process involves an on-site evaluation of roof/chimney/siding, a clear explanation of needs, and a written estimate; most reviews note fair pricing even when projects prove more involved than expected. Work quality is praised across projects, with many repairs or replacements completed quickly and with thorough cleanup and respectful treatment of property. Several accounts highlight prompt emergency responses to leaks or storm damage, including pre-storm repairs and a well-received Thanksgiving repair. Many customers say they would use the company again or recommend them. A few isolated critiques mention a sales visit focused on shutters rather than windows and a follow-up on window quotes that did not occur. Overall, experiences emphasize reliability, clear communication, quality workmanship, and reasonable pricing for exterior repairs.