All South Siding, Windows & Roofing Company, LLC

(4.5)
84 reviews
+1 706-495-5102

All South Siding, Windows & Roofing Company, LLC Reviews

All South Roofing (and related siding/window services) presents as a capable contractor for roofing, siding, window replacement, and additions like screened porches, with a strong focus on storm-related work and insurance coordination. Reviews depict a range of experiences, but several recurring themes emerge.

Positive experiences
- Professionalism, knowledge, and clear communication: several customers highlighted staff (e.g., Anthony, Collin, Daniel, Kevin) as courteous, informative, and non-pushy, able to explain product options, lifespans, and pricing.
- Quick, efficient service and timely scheduling: many projects were completed promptly, with some windows installed in a single day and crews starting soon after approval or favorable weather.
- Quality workmanship and thorough cleanup: multiple testimonials praised solid craftsmanship, careful installation (including siding, roofing, and window work), and meticulous site cleanup.
- Good customer service and responsiveness: staff typically responded quickly to questions, coordinated with homeowners, and followed through on color choices, installations, and scheduling.
- Insurance coordination and value: several customers noted helpful interactions with the company and agents during the claims process, with fair pricing and clear estimates. Some projects included post-storm repairs and replacements (roofing, soffit/fascia, gutters) with positive results.
- Notable positive cases: praise for specific individuals who went above and beyond (e.g., Kevin Tierney for timely, detailed work and customer care; Collin for on-site estimates and warranty considerations; Daniel for project management and follow-through).

Negative experiences and concerns
- Communication and access issues: at least one customer reported never meeting the person in charge and felt the process lacked transparency, including unannounced visits.
- Difficult interactions with ownership: a report described the owner as rude, with a request to leave the property; concerns about management style affecting the experience.
- Scheduling reliability problems: one testimonial described four repairs attempted with four no-shows, indicating inconsistent on-site follow-through in that case.
- Post-storm service gaps: some customers noted difficulties in securing timely assessments or repairs after hurricanes, and a few concerns about pricing and expectations when insurance coverage was partial or delayed.

Practical takeaways for potential customers
- The company appears capable across roofing, siding, windows, and additions, with many customers noting timely installation, quality work, and helpful insurance coordination.
- Expect clear explanations of options, price transparency, and, in many cases, proactive communication throughout the project.
- Be prepared to confirm the point of contact and project leadership, and to document schedules and timelines in writing given occasional reports of communication gaps or scheduling inconsistencies.
- If timing or a strict schedule is critical (e.g., post-storm repairs), verify availability and the project lead prior to committing, and clarify cleanup, debris removal, and warranty coverage.

Summarized by ChatGPT

Additional Information

🏗️ Common Materials

Vinyl siding,Hardie board / fiber cement siding

Quality Rating

Excellent

⏱️ Response Time

Rapid response; often same-day or within 24 hours, with on-time arrivals and timely completion.

📝 Common Complaints

No-shows or failed to show for appointments; poor communication or unprofessional behavior by some staff; scheduling and coordination difficulties.

🛡️ Warranties Offered

Product warranties were discussed (lifetime expectancy for siding products); some work or components were mentioned as being under warranty, and window replacements were noted as under warranty.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing described as fair, transparent, and competitive; quotes were firm and clearly communicated; good value for workmanship.

🔧 Maintenance Tips

No specific maintenance tips mentioned in the reviews.

Location

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