Affordable Roofing and Gutters

Summary of customer experiences:

- Overall, reviews are predominantly positive, with many customers praising the company for roof and gutter work in Staten Island and expressing high satisfaction with the results and the company’s professionalism.

- Responsiveness and communication are frequently highlighted as strengths. Customers note prompt replies, clear updates, and a proactive approach. A few isolated accounts mention a lapse in follow-up or a communication mix-up.

- Pricing and value are commonly cited as fair and competitive. Several customers report reasonable quotes, price matching or beating other bids, and no unexpected charges (e.g., a drainage relocation done at no extra cost).

- Quality of workmanship is a frequent positive theme. Customers describe high-quality installation and durable results, with some noting attention to detail and problem-solving during projects.

- Service experience is generally favorable. Teams are described as reliable, on time, courteous, and professional, with multiple accounts of attentive staff (notably Chris and Andrew) and a good customer-service attitude.

- Outcomes and recommendations: many customers say they would hire again, recommend the company to friends and neighbors, and even call them a lifetime contractor after positive experiences.

- Notable negative or mixed experiences: at least one customer reported not receiving an estimate after measuring, and another noted a communication error related to a leak. A separate account described an issue (birds in the attic) and concerns about protection of property during work, indicating isolated quality-control problems.

- Overall impression: the business is viewed as capable, honest, and customer-focused by most clients, with a few isolated concerns that suggest areas for consistency in follow-through and on-property protection.