Ace Siding

(4.2)
5 reviews
+1 423-794-6145

Ace Siding Reviews

Summary of customer experiences:

- Several customers report strong, positive experiences with Rocky and his crew, highlighting professionalism, knowledge, and cleanliness. The team is described as kind and capable, delivering high-quality siding and soffit work.
- Practical details from positive experiences include: prioritizing wildlife-damage cases with fair estimates; upgrading soffits and replacing dead wood in the roofline; clear communication about scheduling and color selection; and timely project completion (estimate given on Sunday, work started the following Tuesday and finished by Thursday in at least one case). Rocky often personally participates in the process, including arriving to measure or to pick up ladders/tools after completion.
- One customer reported a negative experience: an appointment was made but the contractor did not show or call, indicating a reliability concern and suggesting the need to verify integrity before hiring.
- Overall, feedback leans strongly positive regarding quality, professionalism, and pricing, with rare but notable concerns about reliability.

Summarized by ChatGPT

Additional Information

🏗️ Common Materials

Vinyl siding

Quality Rating

Excellent

⏱️ Response Time

Typically within 1–2 days for an estimate; projects often start within a couple of days after the estimate. One review notes a missed appointment, indicating occasional reliability issues.

📝 Common Complaints

Missed appointment / no-show and lack of communication.

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Estimates described as fair; customers feel they get good value for money and competitive pricing.

🔧 Maintenance Tips

None mentioned

Location

Other Siding Repair Services in Johnson City