A & M Total

Overview:
Reviews for A&M Total Building and Condo Maintenance Inc. are mixed. Some HOA-contract projects reportedly suffered long communication gaps and safety concerns, while other work praised for quality and professionalism. Privacy concerns were raised about posting addresses or names publicly.

Positive experiences:
- Owners described the team as knowledgeable, patient, and not pushy; Al noted for good communication and reasonable pricing.
- Projects cited as well-managed and timely, with updates on ordering and installation.
- Work on windows, doors, vinyl siding, and gutters described as high quality; crews (e.g., Martin, Joel) as professional and tidy; installations cited as transforming the home.
- Some reviews highlighted fair pricing and a smooth, organized process from estimate to completion.

Negative experiences:
- Several contracts through HOAs reported five months of no response despite multiple messages, leading to safety concerns (deck leakage and potential mold) and frustration.
- Allegations of unprofessional behavior, rude interactions, and lack of accountability from owners or staff; privacy concerns about sharing personal information publicly.
- Reports of onsite issues such as garden damage and incomplete follow-up or cleanup.
- At least one account noted miscommunication about project steps and delays when not all work was completed as expected.

Practical takeaways for potential customers:
- If dealing with HOA contracts, confirm communication expectations, point of contact, and written timelines for next steps.
- Request references and verify typical project sequencing (ordering, installation, and completion) to avoid delays.
- Clarify site preparation, damage liability, and post-install cleanup.
- Be mindful of privacy and information sharing, and request a formal communication protocol for public postings if applicable.