A Citizens Home Improvement

- Company: A Citizens Home Improvement, a locally owned contractor in the Evansville area, offering roofing, gutters, fascia, soffits, and related exterior work (including storm-damage repairs and porch covers).

- Estimates and pricing: customers obtained multiple estimates; the company provides itemized written quotes; pricing described as reasonable and affordable, with some noting among the lowest in the tri-state; payment is made after job completion.

- Team and professionalism: owner Bill is described as knowledgeable and professional; foreman Jay is also knowledgeable; crews are described as hardworking and friendly.

- Work quality and warranty: workmanship is repeatedly described as excellent; projects include roofs, gutters, and porch covers with positive aesthetic results; labor is guaranteed for five years (per at least one customer).

- Process and communication: customers report clear communication, questions answered promptly, and Bill sometimes rechecking work for quality assurance; cleanup after completion is thorough.

- Timeliness and reliability: jobs are completed as promised; some customers note they were booked weeks out but still delivered as discussed; in urgent cases, the team reportedly made quick responses (e.g., a Saturday repair to stop leaks).

- Customer experience and referrals: multiple positive testimonials; strong recommendations from customers; one testimonial mentions an A+ rating with the BBB.