Eagle Creek Siding - Tumwater
2975 Ferguson Ct SW, Tumwater, WA 98512, USA
Overall, customers describe A-1 Roofing/A1 Roofing as generally professional, responsive, and capable, with a focus on practical outcomes and value for money. Common points include:
- Quick scheduling and execution: many projects, including roof replacements, were completed efficiently, with some reports of work done in a single day and crews able to handle access challenges.
- Competitive pricing and material quality: several customers felt quotes were fair or lower than competitors, with mentions of higher quality plywood used instead of OSB in some cases.
- Strong cleanup and site-tidiness: multiple reviews note thorough cleanup, sometimes including magnet sweeps to collect nails and debris.
- Positive customer service and reliability: repeated praise for friendly, knowledgeable staff (e.g., Graden, Shane, Kyle, George) and for going above and beyond, such as reconnection of attic vent fans at no charge and addressing issues caused by others’ poor installations.
- Effective problem-solving: crews addressed water-tightness and cosmetic issues arising from neighboring or prior work, often restoring confidence in the repair/replace work.
- Occasional negative experiences: at least one reviewer reported a brief inspection time and a lack of follow-up after a recommended check, leading to lost business; another noted inconsistent responsiveness in follow-up.
Overall, reviews corroborate strong satisfaction and recommendations from many customers, with a few disparate experiences centered on communication and follow-up.
Not specified
Excellent
Same-day to next-day responses; typically within 24 hours
Limited responsiveness or follow-up after initial inspection; some issues with consultation time
Not mentioned
Excellent
Prices described as fair, competitive, and reasonable; generally positive value for money
Not mentioned
2975 Ferguson Ct SW, Tumwater, WA 98512, USA
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