Century Roofing Company
π 71 Commercial Dr, Iowa City, IA 52246, USA
π +1 319-351-5055
Overall, reviews of Century Roofing are predominantly positive and describe a customer-focused, professional experience with strong communication and quality workmanship. Key practical details recurrently mentioned include:
- Responsiveness and communication: prompt replies to calls and emails; reassurance and patient explanations during delays or complications.
- On-site leadership and teamwork: owner involvement on some jobs; crews described as diligent, organized, and respectful of the property.
- Work quality and problem-solving: thorough installations, careful repairs of roof issues (e.g., rafters, fascia), and avoidance of shortcuts; several accounts of honest assessments and not recommending unnecessary replacements.
- Efficiency and cleanup: many projects completed quickly (often in one day) with thorough cleanup and property left in excellent condition.
- Customer service and trust: courteous, friendly staff; customers felt valued and treated like family in some accounts; some callouts to professional, honest dealings with insurance-related assessments.
- Value and reliability: several reviews cite good value for money; repeat customers and long-term relationships mentioned (including referrals and prior work done years earlier).
- Notable scenarios: rapid leak response around skylights to accommodate travel plans; hail-damage and raccoon-damage repairs; neighbor referrals noted as positive endorsements.
There is at least one negative remark simply labeled βUnprofessional,β without details. Overall, Century Roofing is portrayed as a reliable, family-owned business with consistently positive experiences and strong practical outcomes for potential customers.
Common Materials
Roofing materials (unspecified in the reviews).
Quality Rating
Excellent
Response Time
Responded promptly; examples include same-day or next-day on-site visits and timely communication.
Common Complaints
Very few complaints; one reviewer described the company as 'Unprofessional'.
Warranties Offered
Not mentioned
Customer Service Rating
Excellent
Pricing Feedback
Pricing is described as reasonable/competitive with good value for money.
Maintenance Tips
No specific maintenance tips were mentioned in the reviews.