Taylor & Sons Roofing & Construction
π 9825 W Flagler St #1929, Miami, FL 33174, USA
π +1 561-944-7586
Across multiple residential and commercial projects in the Miami area, customers report consistently professional service, clear communication, and thorough project management. Key practical details include:
- Early, thorough on-site evaluations with clear explanations of options; several reviewers noted helpful guidance in selecting materials and design (including changes to roof lines and modernizing appearance).
- Strong support with insurance claims: staff frequently help prepare documentation, meet with adjusters, and ensure necessary scope (such as decking or code upgrades) is addressed; ongoing updates during the claim process are common.
- Capability for complex work: projects include standard roof replacements, changing roof shapes (flat to gabled), standing-seam metal roofs, skylights, vents, gutters, and even siding installations; experienced with coordinating multiple trades for integrated exterior work.
- Use of quality materials and skilled crews: references to reputable brands and materials (e.g., James Hardie, Azek Exteriors, NuCedar Mills, GAF) and crews that perform precise, tidy work with careful cleanup and nail sweep.
- Timeliness and scheduling: some jobs are completed in a single day (e.g., complete roof replacement), while others span several weeks depending on scope and materials; crews typically arrive on time and maintain steady progress.
- Client-facing service: owner or lead contacts (e.g., Axel, Chris, Jonathan, Eddie) are repeatedly described as accessible, responsive, and proactive; plans and expectations are reviewed with clients, and communication remains open throughout the project.
- Post-install support and reliability: several reviews note willingness to return for follow-up if issues arise after heavy rain; multiple testimonials describe no leaks after installation and ongoing satisfaction with workmanship.
Overall, customers emphasize practical strengths in assessment accuracy, insurance coordination, complex installation capabilities, material quality, clean workmanship, and responsive, ongoing support.
Common Materials
James Hardie fiber cement siding,Azek Exteriors siding,NuCedar Mills cedar siding
Quality Rating
Excellent
Response Time
Typically same day or within hours; many reviewers noted quick responses and on-site visits quickly after contacting the company.
Common Complaints
Insurance claim complexities or coverage issues,Variability in quotes and pricing (perceived as high or confusing) and price comparisons,Occasional delays due to material availability or scheduling
Warranties Offered
Strong warranty on roof installations; promises to address leaks or issues with no extra cost if problems arise; some reviewers noted they will come back to fix issues under warranty.
Customer Service Rating
Excellent
Pricing Feedback
Fair or competitive pricing with good value; several reviewers praised best price among quotes and transparent, honest pricing.
Maintenance Tips
No maintenance tips mentioned