Z Roofing & Waterproofing, Inc.

- The majority of customers describe high-quality workmanship and professional, courteous service, with many noting the roof looks great and the project is completed to a high standard.

- Pre-project and site practices are frequently praised: thorough protection of driveways and landscaping, use of boards for trucks, and meticulous attention to details that go beyond basic requirements.

- Project management and supervision are highlighted as strengths: owner involvement on-site, responsive supervisors, and clear guidance on options without pressure. Staff such as Gio/Giovani, Zachary, Emily, Gretchel, and Lee are repeatedly mentioned for professionalism and helpfulness.

- Communication is a common positive: updates with photos during different phases, timely handling of permits and inspections, and accessibility by phone for questions or concerns.

- Scheduling and completion are described as efficient and punctual, with some customers noting daily start times and clean, orderly work sites.

- Warranties and aftercare are strong selling points: a 10-year warranty is honored promptly (e.g., responding to a minor leak within 24 hours), contributing to confidence in long-term protection.

- Value and pricing are generally characterized as fair and competitive, with several customers willing to recommend the company and to hire them again for additional properties.

- Notable negatives and caveats include: one report of loud morning noise from equipment, a cautionary Spanish-language review describing hidden costs and a threatening lien from a bid, and occasional suggestions that communication could be improved in a minority of cases.

- Overall sentiment: customers view the company as reliable for roofing projects, with emphasis on professionalism, accountability, and responsive customer service.