Palmetto Pride Roofing

Summary of customer experiences with Palmetto Pride Roofing:

- Services and scope: Consistently described as handling residential roofing (new roofs, repairs, replacements), gutters, skylights, and porch-related roofing. Some reviews also mention commercial roofing work. Projects ranged from small leaks to full roof replacements and related repairs.

- Responsiveness and on-site service: Many customers noted rapid responses to leaks and questions, often with the owner or lead technicians visiting promptly. On-site assessments were common, with explanations of issues and proposed solutions.

- Communication and insurance coordination: Reviewers praised clear explanations, photo documentation of problems and progress, and assistance coordinating with insurance. Written estimates and upfront pricing were frequently highlighted as straightforward and reliable.

- Timeliness and project management: Numerous accounts of timely scheduling, sometimes with projects starting ahead of planned dates. Some jobs were completed very quickly (even in a single day), while others spanned weeks due to materials or scope; several reviews attributed smooth progress to proactive oversight by the crew and management.

- Quality of work and outcomes: Reported durable results after repairs and replacements; roofs, ceilings, and other repairs holding up well after storms or leaks. Several testimonials mentioned correcting prior poor workmanship and using appropriate materials for specific roof types.

- Crew conduct and site practices: Clients described crews as professional, friendly, and respectful. Notable cleanup practices included thorough debris removal and using magnets to pick up nails. Tarps were used to protect interiors during replacement work.

- Pricing and value: Quotes were described as clear with no hidden costs, and several customers felt they received good value or a favorable price for the scope of work. Some reviews mention favorable pricing relative to other quotes.

- Warranty and follow-up: Some reviews mention warranties on workmanship and post-service follow-up to ensure the job held up, contributing to confidence in the service.

- Overall sentiment: Broadly positive, with repeated recommendations and repeat business noted. Customers emphasized honesty, reliability, and professional service, along with strong communication and solid outcomes. Potential customers should anticipate responsiveness, clear insurance assistance, and thorough project execution, with a note that material delays can affect timelines.