Rivera Family Roofing & Remodeling
π 301 W Westchester Pkwy, Grand Prairie, TX 75052, USA
π +1 469-780-8788
Rivera Family Roofing & Remodeling, based in Grand Prairie, Texas, offers roofing, siding, gutters, and related exterior services. Reported projects include roof replacements (including metal and cedar shingles), skylight work, gutter and copper gutter installation, siding and soffit/fascia repairs, vent and flashing work, chimney removal or extension, and gutter/roof extensions. Several reviews note the ability to handle insurance coordination and complex projects, with some jobs spanning multiple days and others completed in a single day.
Customers consistently describe a process centered on thorough initial inspections, detailed written quotes, and clear communication. Projects are managed by on-site leaders (e.g., Raymond, Conner, Jared, Marvin, Ernest), with progress updates and photos provided to homeowners. Cleanup is repeatedly highlighted as thorough, with crews bringing their own dumpsters and ensuring yards are left clean and free of nails or debris.
Materials and workmanship are frequently cited as strong points. Upgraded shingles (including 30-year shingles) and metal roofing with long warranties are mentioned, along with careful attention to flashing, vent work, and seamless integration of extensions with existing structures. Some reviews note specific technical strengths, such as precise chalk lines and matching extensions, as well as prompt responsiveness to fixes or follow-up needs.
Pricing and value are described variably but generally favorably. Several customers say quotes are fair and comparable to or better than others, with no hidden fees reported. A number of reviewers express willingness to pay a premium for professionalism, attention to detail, and reliable service. The companyβs customer service, responsiveness, and community involvement (including support for veterans and local sports teams) are also highlighted.
Overall, customers frequently report leak-free results, professional crews, effective project management, and positive long-term performance, with multiple referrals and repeat engagements.
Common Materials
Quality Rating
Excellent
Response Time
Within hours to next day (same-day or next-day responses are common in the reviews)
Common Complaints
Warranties Offered
Long-term transferable roof warranty covering the next owner for decades
Customer Service Rating
Excellent
Pricing Feedback
Prices are fair and competitive; sometimes higher than other roofers but justified by professionalism, quality, and no hidden fees
Maintenance Tips
Schedule regular roof inspections, especially after severe weather or storms,Check around vents and flashing for signs of leaks and have issues addressed promptly,Keep gutters clear and ensure debris is cleaned up to prevent water damage,Follow up on any minor issues quickly to prevent bigger problems later