Rivera Family Roofing & Remodeling
301 W Westchester Pkwy, Grand Prairie, TX 75052, USA
- Overall, experiences range from highly positive to mixed, with strong emphasis on process, product quality, and warranty support, and a few notes about sales approaches.
- Process and customization: customers frequently report thorough guidance from initial contact through contract, help with HOA approvals, scheduling, and flexible customization options (color, glass packages, operation type, grids, etc.).
- Product and warranty: several customers cite Anlin Del Mar E-series windows and a robust, transferable, double lifetime warranty. Warranty handling is highlighted as responsive, covering issues from manufacturer glass problems to reglazing and sill replacement, sometimes with quick on-site service.
- Timelines and quotes: many reviewers say Conservation offers faster timelines than competitors and a straightforward, low-pressure sales process; multiple quotes were part of the decision-making for some buyers; pricing is described as competitive for high-quality products, though not the cheapest.
- Installation: installation teams (led by Manny and Caleb in multiple accounts) are described as professional, respectful, and detail-oriented; installations are neat, with some follow-up finish work required, and occasional weather-related scheduling challenges (rain).
- After-sales service: post-install support is repeatedly praised, with several instances of warranty work completed promptly and technicians providing guidance to prevent recurrence.
- Notable negatives: at least one reviewer reports aggressive sales tactics and rigid behavior from a salesperson, including pressure to proceed and unwanted follow-ups, and some notes of rough patches during projects.
- Product impact: customers report improvements in energy efficiency, quietness, curb appeal, and overall home feel, with some projects spanning long timelines (e.g., 24+ year window replacements) and impressive inspections by local authorities.
Not mentioned; reviews focus on windows and doors (e.g., Anlin windows) rather than siding materials.
Excellent
A few days (typical) to schedule or address service calls; quick response for issues
High-pressure or aggressive sales tactics; some negative comments about sales approach
Lifetime (double-lifetime for Anlin) warranty; transferable; covers installation and manufacturer issues; service after sale
Excellent
Competitive pricing with emphasis on value; not the cheapest but offers best price for high-quality product
No explicit maintenance tips mentioned in the reviews
301 W Westchester Pkwy, Grand Prairie, TX 75052, USA
2002 N Hwy 360, Grand Prairie, TX 75050, USA
2022 113th St Suite 104, Grand Prairie, TX 75050, USA