Top Siding Repair Services in Fullerton

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Customer experiences with Seabreeze Siding & Window are mixed. Positive reports describe efficient, friendly installation crews, noticeable energy efficiency and noise reduction after installing windows and sliders, and good value for the price. Several customers highlight knowledgeable staff (e.g., Steven as sales manager and Anthony) who take time to explain options without high-pressure upselling, as well as practical service such as locating a manufacturer, delivering materials at no charge, and prompt assistance with product choices or replacements.

Negative experiences include allegations of terrible customer service and warranty handling, with claims of paying thousands for installations but receiving poor workmanship and forgoing promised quality; reports of warped or defective windows and frames and warranty disputes. Some reviews describe shoddy workmanship and delays, accompanied by photos as evidence.

Practical takeaways for potential customers:
- Clarify and document warranty terms and coverage, and confirm who handles warranty claims.
- Request references and any installation photos from previous jobs.
- Verify timelines, measurements, and product specifications in writing.
- Assess the overall value by comparing pricing, product quality, and post-install support.
- Consider speaking with multiple customers or obtaining repeat-business references to gauge consistency in service and workmanship.

Reviews are predominantly positive and focus on roofing and gutter work, with emphasis on professionalism, efficiency, timeliness, and good communication. Pricing is described as affordable and delivering good value. No specific siding materials are mentioned, and there are no complaints noted in the reviews; warranties are not discussed.

The feedback on Specialty Siding is mixed, with both positive workmanship and notable concerns about communication and follow-through. Practical details for potential customers:

- Services: The company handles window work (replacement and warranty-related) and siding projects (cedar shake removal with James Hardie plank), including projects in locations such as Newport Beach.
- Timelines: Some jobs were completed on schedule (e.g., a 3-week siding install finished in exactly three weeks; window replacements scheduled promptly), while others experienced delays or required repeated follow-up to obtain updates. A few cases reported no response to voicemails, emails, or visits, and one instance involved an estimate visit without receiving a formal quote.
- Communication: Reports are split. Positive experiences mention proactive scheduling, on-site notice before arrival, and courteous interactions (staff such as Samantha, Roger, Alex, Debbie, Jack, Victor, Mark, and Rodger were cited). Negative experiences describe persistent unresponsiveness and lack of follow-through after payment.
- Quality and workmanship: Several reviews praise professional, careful, and high-quality installation, including tidy work and respect for homes (e.g., removing shoes, protecting walls). A few reviews note substandard finishes or incomplete post-installation work (e.g., frames not primed/sanded/painted as promised) and no follow-up to correct issues.
- Longevity and referrals: One former project (Hardie siding installed ~5 years ago) is described as still looking perfect, and multiple customers indicate they would recommend the company for siding or window work based on positive experiences.
- Staff observations: Repeated mentions of specific staff (e.g., Roger, Mario, Alex, Samantha, Mark, Debbie, Jack, Victor, Rodger) as professional, punctual, and responsive, or in some cases, not responsive.

Overall, potential customers should clarify timeline expectations, request a written quote after any estimate, confirm responsibility for post-install corrections, and establish a clear communication plan to mitigate risks of unresponsiveness or incomplete work.

- The business has a track record of high customer satisfaction across multiple projects over many years, with several clients returning for additional work.
- Project management and communication are repeatedly praised. Clients highlight attentive designers/project managers (notably David Eskin), regular updates, proactive problem-solving, and responsiveness to questions and concerns.
- Design and planning support is a strong point. In-house design resources (draftsmen and engineers) help translate client ideas into plans, with guidance on materials, colors, and overall layout.
- Workmanship and quality are frequently cited as exceptional. Clients mention meticulous finishing, use of high-quality materials, and skilled execution on tasks such as tile work, cabinetry, structural modifications (e.g., load-bearing beam installation), and complete remodels.
- The company is described as capable of handling complex, large-scale projects, including full gut renovations, structural alterations, and significant plumbing, electrical, or HVAC work, often coordinated with engineers and building departments.
- Scheduling and reliability are noted as positives. Projects are said to run for the expected duration, crews are on time, and daily cleanup and site professionalism are common remarks.
- Budgeting and contracting practices are mentioned favorably. Clients report clear estimates, phased payment structures, and situations where they felt pricing was fair; some mention comparing estimates but choosing Horizon for quality and reliability.
- Permitting and regulatory navigation are highlighted in some projects, with references to smooth permit approvals and engineering coordination.
- Attitude toward subcontractors and on-site teams is consistently positive. Clients praise politeness, professionalism, and effective coordination among the Horizon team and subcontractors.
- Practical outcomes cited include transformed living spaces (kitchens, bathrooms, and living areas), added features (attic access, larger ceilings, new structural elements), and overall home comfort and aesthetics that meet or exceed expectations.
- Notable individual staff mentioned by clients (beyond David) include Mark (project manager), Nestor (painting/molding), Jason (electrician), Mike (design/lead), and Michaelangelo (design/construction), with multiple testimonials specifying their helpful contributions.