- Overall, reviews are predominantly positive, with customers praising courteous staff, professionalism, and responsive communication.
- Common positives include timely completion (some projects finished in one day), same-day or prompt estimates, adherence to contract scope, thorough site cleanup, and clear explanations of quotes and insurance coordination.
- Specific staff mentioned positively include Carlos Arevalo and the project team; several reviews note that insurance matters were handled in a way that aligned with the customerβs needs.
- Several customers highlight successful outcomes: roof upgrades (including moving from shingles to metal or reinforcing the structure), additional porch work, and aesthetically satisfactory results.
- Practical details cited by potential customers: quick estimates, contracts describing the work accurately, and projects completed with attention to cleanup and professionalism.
- Negative/critical feedback exists: at least one reviewer claimed unethical behavior, substandard workmanship, undisclosed price increases, and unaddressed issues, with allegations of poor framing and wiring work and lack of follow-up due to the contractor allegedly moving out of the country.
- Practical cautions for buyers: verify the contract scope and pricing in writing, confirm insurance claim handling and any supplements, request documentation of structural changes and color selections, and consider requesting documented follow-up plans or warranty terms.