ACE Roofing RGV
3733 Old Hwy 77, Brownsville, TX 78520, USA
Customer reviews indicate Owens Roofing/Owens Roofing Co. is widely praised for roofing repairs and replacements, with several customers noting work completed quickly (typically 2–3 days) and starting on schedule. Key practical details include:
- Timeliness and efficiency: Projects completed in as little as two days; some completed in about three days; inspections and starting dates often on schedule.
- Work quality and materials: Positive remarks about high-quality materials, careful workmanship, and a visually satisfactory finish (e.g., “beautiful new roof,” “metal roof looks great,” “decorative cornices crafted well”).
- Cleanup and site cleanliness: Routine removal of nails and roofing debris; crews noted for leaving sites clean and orderly.
- Professionalism and service: Staff described as professional, polite, and responsive; Eduardo and Luis frequently highlighted for clear explanations and attentiveness.
- Communication and documentation: Generally good communication; some initial issues with project management in one case, but issues were resolved; prompt handling of insurance-related requests and windstorm certification, sometimes within an hour.
- Pricing and bids: Quotes described as competitive and reasonable; several reviews noted winning the bid among multiple quotes and offering good value for materials and service.
- Scope of work and capabilities: Experience cited across residential roofs, roof replacements, leakage inspections, and insurance/documentation support; a church project noted for attention and documentation; some mention of metal roofs and decorative elements.
- Overall satisfaction and recommendations: Strong endorsements and repeat recommendations, with many customers stating they would highly recommend the company.
A potential caveat mentioned: initial communication issues with a project manager on one project, which were subsequently addressed.
None mentioned
Excellent
Typically described as prompt and fast; projects completed in 2–3 days with quick responses
Initial communication issues with the project manager (PM) at first
Not specified in the reviews
Excellent
Prices viewed as reasonable, competitive bids, good value for the service
None mentioned
3733 Old Hwy 77, Brownsville, TX 78520, USA
118 W St Charles St, Brownsville, TX 78520, USA
6735 Montebello Cir, Brownsville, TX 78521, USA