Mr. Roof
π 3511 E Ellsworth Rd, Ann Arbor, MI 48108, USA
π +1 734-557-8002
The reviews focus on roofing projects rather than siding repair. Customers generally praise punctual crews, professional conduct, thorough cleanups, and helpful sales staff, with several noting good workmanship and value. Typical response times are within 24 hours or by the next day. Common issues include problems with chimney flashing and caulking quality, occasional delays or communication gaps, and disputes over warranty or financing. A transferrable lifetime warranty is mentioned in several reviews, though some customers report difficulty having warranties honored. Overall sentiment is mixed-to-positive, with strong praise for craftsmanship but notable concerns about consistency in after-sales service.
Common Materials
Asphalt shingles,Flashing,Caulking
Quality Rating
Good
Response Time
Typically within 24 hours (next-day service commonly reported)
Common Complaints
Improper or incomplete flashing around chimneys and subpar caulking,Allegations of dishonest advertising or not honoring a lifetime warranty,Delays, scheduling issues, and inconsistent communication from some staff,Nails left in driveways and other cleanup/safety concerns in a few cases
Warranties Offered
Lifetime transferrable warranty on the roof; reviews indicate the company claims to stand by the warranty, though some customers report warranty disputes
Customer Service Rating
Good
Pricing Feedback
Pricing described as fair or competitive by many customers; some negative notes about misleading financing deals or not honoring online specials
Maintenance Tips
No explicit maintenance tips were provided in the reviews; one reviewer noted that annual inspections were promised but not performed