Wilderness Construction Inc.

(4.4)
48 reviews
+1 734-429-0616

Wilderness Construction Inc. Reviews

- Scope of work: Reviews cover a wide range of projects, including bathroom/kitchen remodeling, exterior trim, deck enlargement, roof tweaks, skylights, windows, and porch covers, with several long-term customers returning for multiple projects.

- Project management and communication: Repeated praise for responsive managers (notably Zach, Steve, Luke, and Jason) and clear, proactive communication via text, email, and in-person updates. Clients often note staying on or near schedule and handling changes professionally.

- workmanship and quality: Generally high-quality results and careful attention to detail. Many reviews emphasize craftsmanship, neatness, and finishing work “right the first time.” A few projects highlight strong problem-solving and adherence to safety considerations or challenging sites.

- timeliness and cleanup: Many customers report timely starts and efficient work, with crews that minimize mess and clean up after themselves. Some projects required flexibility due to site conditions or manufacturing lead times, but overall scheduling was described positively.

- pricing and quotes: Several reviews indicate quotes were accurate and costs fair, even when adjustments were needed. A few customers note positive outcomes from changes or negotiations on price. However, there are isolated reports of overcharging or disputes over materials in specific cases.

- cautions and negative experiences: Notable negative feedback includes a problematic composite deck installation with significant quality issues and incomplete work before remediation, plus complaints about overpricing and material charges related to trim/roof work performed by a different contractor, and a separate lift-related incident causing site disruption. These appear to be isolated instances rather than common experiences.

- overall takeaway for potential customers: Wilderness Construction appears to be a capable, communicative remodeling partner for various interior and exterior projects, with many clients willing to reuse and recommend them. Prospective customers should clearly define scope, request detailed written quotes, and review expectations for workmanship and cleanup, while keeping an eye on project management and any potential site-specific risks.

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Additional Information

🏗️ Common Materials

Hardie Board fiber cement siding

Quality Rating

Excellent

⏱️ Response Time

Typically a few days for responses and repairs; strong communication via email or text; projects often started and completed close to schedule.

📝 Common Complaints

Deck installation issues including scratches, gouges, gaps, miscuts, and poor workmanship; messy cleanup and damage to property,Billing issues such as overcharging or disputes over pricing

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is generally described as fair or transparent, but there are complaints of overcharging on some projects

🔧 Maintenance Tips

Location

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