Western Products

Overall, experiences with Western Products across siding, windows, doors, fascia, gutters, and roofing are predominantly positive, with emphasis on professional installation, thorough cleanup, and responsive service.

- Financing and timelines: Some customers appreciated financing options for roof replacement; lead times for certain projects (e.g., doors) commonly estimated around 90–120 days, with arrivals and installs scheduled promptly once materials arrive.
- Installation quality and scope: Projects included siding on a 100+ year old house, removal and replacement of multiple windows, door replacements (including a 1968 original sliding door and a modern Andersen patio door), fascia work, and seamless gutter installation with screens. Crews often built out around openings with wood furring strips and addressed trim and alignment to fit features and paint lines. Cleanups were repeatedly noted as thorough.
- Customer service and problem resolution: In at least one instance, an installer error caused water damage, but the company assigned new technicians, kept promises, and no costs were charged for damages; supervisors offered support and the team demonstrated care and professionalism. Sales staff and coordinators (e.g., John Ross, Taylor Savageau, Brenda) were frequently praised for guidance and responsiveness.
- Weather and scheduling: Work proceeded despite adverse weather (rain, cold), with crews continuing and completing tasks when possible.
- Outcomes and satisfaction: Customers reported significant visual and functional improvements (e.g., home looks like new, windows and doors look high quality and operate smoothly, siding transformation), with several noting exceptional attention to detail and overall high satisfaction (references to “A+,” “excellent,” and strong recom mendations).
- Notable positives: Cleanliness, neighborly conduct of crews, careful handling of plants and landscaping, and the ability to address post-install adjustments quickly (e.g., trim corrections after initial install).