Washington Cedar & Supply - Bremerton

Customer feedback about the siding/roofing supplier is mixed, with several serious complaints alongside many positive reports about staff and pricing. Practical takeaways for potential customers are summarized below.

Negative experiences reported:
- Allegations of problematic sales conduct, including a claim that a top sales employee was fired over a signature issue and that a product was pressured on a customer who did not want or sign for it; claims that a signature was not obtained and that Courtney expected payment.
- Reports of lost cutlists and a lack of communication about price increases.
- Personal misconduct allegations about a manager (an affair with a manager from another branch).
- Claims of tax-related dishonesty regarding cash sales and attempts to maintain a favorable public image through misleading practices.
- Advice to double-check all paperwork and paper trails before doing business.
- Some customers described poor customer service and difficulty obtaining product information; not recommended by those reviewers.

Positive experiences reported:
- Very helpful staff and good pricing.
- Excellent customer service and a well-run, staffed operation.
- Great staff and low prices.
- Positive notes on product options and service.
- Specific praise for knowledgeable and helpful front-desk staff (Alisha, Courtney, Matt); a well-stocked yard (Austin, Tony); loading assistance (Kay); and practical tips for securing materials.
- Overall sentiment of being a strong source for roofing supplies, with reviewers stating they were happy with the team’s expertise and service and that they could quickly get what they needed.

Notable staff and operational details mentioned:
- Front desk: Alisha, Courtney, Matt.
- Yard: Austin, Tony (maintain stock).
- Loading assistance: Kay (helpful with loading and securing materials).
- General praise for knowledge, stocking, and efficiency in pickup.