Vision Exteriors

- Roofing experiences: Multiple customers report high-quality roofing installations with professional crews, good cleanup, and strong responsiveness. Several clients noted smooth interactions with insurance, assistance selecting shingles, and a willingness to return for future projects; many would recommend or hire again.

- Sales promises and referrals: A number of reviews express frustration with sales staff, citing statements that were not followed through (e.g., a promised gutter repair after project completion, referral rewards that were never paid or followed up on).

- Siding and gutter projects: Several accounts describe significant issues with vinyl siding and gutters, including: not performing required prep (e.g., wet wood not replaced, windows not caulked or sealed), leaks around gutters, downspouts not installed, incorrect or incomplete installations, and water intrusion. Communication was frequently described as slow or unresponsive, with delays and inconsistent follow-up; in one case a refund request was not granted and the overall experience led to distrust.

- Overall sentiment: Experiences range from highly positive (local, responsive, easy to work with; excellent cleanup; strong customer service) to strongly negative (poor follow-through on promises; persistent workmanship issues in gutter/siding work; questions about reliability and refunds). Some customers praise particular staff (e.g., Josh, Justin, Matt) and would recommend Vision Exteriors for roofing and certain exterior work, while others advise caution, especially for gutter and siding projects.

- Practical guidance for potential customers: Obtain written details of all promises (including referrals and follow-up work), request references, and insist on clear scope, timelines, and warranties. For roofing only, experiences appear favorable; for gutter/siding work, perform thorough inspections, verify proper installations (drip edge, seals, brackets), and monitor progress closely.