Vinyltech Of Florida

- Overall, customer experiences are mixed, with many positive reports of professionalism, responsiveness, and workmanship, but notable negative experiences reported after 2021.
- Services and capabilities mentioned include vinyl siding, gutters, roofing, windows, and even a carport; they’re described as able to handle multiple exterior projects and sometimes assist with insurance claims. The company has a Panama City, FL presence and has operated in coastal/storm-affected areas.
- Positive notes: prompt responses and estimates; sales interactions described as reasonable and non-pushy (notably from Tom); strong communication and follow-up after installation; workmanship quality cited as excellent by several customers; staff praised across roles (administration, sales, field crews); Randall McMillan singled out for going above and beyond; claims of fair pricing and value; some customers felt the company was reliable, reputable, and stood behind its work.
- Negative notes (primarily from 2021 update onward): poor customer service from a project manager after a staff change; overcharging for items promised; installation crews perceived as unprofessional and not careful with home interiors; long installation timelines; issues with broken glass inside the home; delays or issues with invoice/check deposits and payments.
- Practical takeaways for potential customers: if you need exterior work (siding, gutters, roofing, windows, etc.), you may benefit from speaking with named contacts (e.g., Tom for estimates, Randall for project coordination) and clarifying pricing, scope, and timelines up front; verify how payments are handled and what post-installation follow-up you can expect; consider requesting references and timelines specific to your project type and location.