Royal Exteriors

- Overall, experiences with Royal Exteriors in Panama City/Bay County are described as positive, with a focus on reliability and customer service.
- Punctuality and courtesy: multiple accounts note on-time arrivals and polite, professional crews.
- Communication and coordination: customers highlight responsive office staff (notably Mel) who provide quotes, permits assistance, scheduling updates, and ongoing project communication.
- Project execution: crews are described as cohesive, efficient, and detail-oriented, often working long hours to complete the job; thorough clean-up and debris removal are common mentions.
- Scope of work: testimonials cover windows, siding, attic components (e.g., attic screen, columns), and related services; some cases involve permitting and addressing prior hurricane damage.
- Quality and outcomes: installations are described as solid and aesthetically pleasing, with practical benefits such as reduced outside noise and better interior temperature retention.
- Problem resolution: there are instances where Royal Exteriors identified and corrected issues from previous installations quickly (often within one day).
- Pricing and value: pricing is generally described as fair and worth the investment.
- Staff and relationships: favorable remarks about specific team members (e.g., Jay, Jeremy, Cameron, Erica) and a sense of ongoing reliability, with some customers reporting long-standing relationships (e.g., 3 years of business).
- Recommendations: multiple customers express strong endorsement and willingness to recommend the company to others.