ScissorTail Roofing and Construction
300 W Main St, Norman, OK 73069, USA
- The company, Village General Contracting (also referred to as Village General Contractors), offers roofing, siding, gutters, and remodeling services (e.g., kitchen and master bath). Several reviews note they work with homeowners’ insurance and help maximize claims.
- Overall sentiment is mixed but predominantly positive. Many customers report reliable, honest, and professional service, with projects completed as promised and good communication with insurers. Several reviews mention high-quality workmanship, especially on roofs, siding, and gutters, and satisfaction with color selections and finishes.
- Notable positives include: completing roofing projects efficiently (one reviewer noted a roof was removed quickly; another mentioned a one-day finish on a roof), coordinating with insurance to obtain better claim results, thorough handling of insurance paperwork, and going “above and beyond” to resolve issues (e.g., aiding a seller in a house sale).
- Positive experiences also include remodeling and attention to privacy and access (Sheri staying on site to manage workers and protect privacy), and reviewers stating they would hire them again or highly recommend them.
- Negative feedback exists as well: at least one reviewer labeled them the worst and advised avoiding the company; another described issues with responsiveness and professionalism regarding price itemization for a rental property, and a third noted a fault with a gutter contractor not calling before arrival.
- Practical takeaways for potential customers: be prepared to coordinate with multiple subcontractors and weather can affect scheduling; the company often handles insurance negotiations and claim adjustments on behalf of the homeowner; confirm color choices and any changes (e.g., roof, siding, gutters) early; request itemized quotes and clear communication about timelines to avoid misunderstandings; consider accessibility arrangements if you won’t be onsite during work.
- In summary, most customers express high satisfaction and would consider using Village General Contracting again, but potential clients should verify pricing processes and subcontractor scheduling, and be aware of the divided feedback from the few negative reviews.
Unspecified siding materials mentioned; reviews refer to siding in general but do not specify vinyl, fiber cement, wood, etc.
Excellent
Not specified
Communication/scheduling issues and difficulty with price itemization/coordination of subcontractors (e.g., gutters).
Not mentioned
Excellent
Generally good value for money; they worked with the insurance company to maximize claims and provided pricing that was viewed as fair.
No maintenance tips mentioned
300 W Main St, Norman, OK 73069, USA
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