USA Insulation of Northeast PA

The reviews present a mixed picture of this siding/insulation contractor. Many customers describe professional, courteous service from both the sales/estimate staff and the installation crew, on-time arrivals, thorough explanations, careful site protection, and clean, efficient work. Several buyers report noticeable improvements in home comfort and energy performance after installation, with positive notes about the efficiency and thoroughness of the crew, and some instances of post‑work follow‑up or credit for unused work.

However, there are notable negative experiences as well. A few customers report significant dissatisfaction with pricing and scope issues, including quotes that appeared to include work not performed and disputes over refunds; one reviewer alleged fraudulent pricing, though the owner later addressed concerns. Another customer claimed the winter performance was worse after installation, calling it not a good investment. Overall, most positive comments emphasize professionalism and cleanup, while negative feedback centers on price/scope transparency and, in at least one case, post-install performance.