Universal Roofing & Contracting Inc.

(4.5)
90 reviews
+1 215-425-5737

Universal Roofing & Contracting Inc. Reviews

Customer reviews for a roofing repair company show generally positive experiences with professional and reliable service, reasonable pricing, and work completed in a timely manner. Several reviews highlight prompt responses and clear communication, while a notable subset report poor responsiveness, recurring leaks after work, and difficulties with warranty claims. The content references a 12-year warranty that requires paid maintenance every three years and mentions routine maintenance such as coatings. Overall sentiment is mixed, with many satisfied customers and a minority reporting significant service delays or quality/warranty concerns.

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Additional Information

🏗️ Common Materials

⭐ Quality Rating

Good

⏱️ Response Time

Response times varied widely: many reviews describe prompt or timely service, while others report long waits or delays (including weeks) for warranty-related repairs.

📝 Common Complaints

Inconsistent responsiveness and difficulty scheduling or getting callbacks for service or warranty work,Leaks or recurring issues after roof work,Delays and long wait times for service, especially regarding warranty repairs,Perceived poor quality or dissatisfaction with warranty handling

🛡️ Warranties Offered

12-year warranty requiring paid maintenance every 3 years

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally positive; pricing described as reasonable and fair value, with multiple mentions that costs were less than expected or aligned with expectations.

🔧 Maintenance Tips

Schedule regular maintenance per warranty terms (e.g., maintenance every 3 years for the 12-year warranty).,Consider routine coatings or inspections to identify issues early.,Keep documentation and photos of repairs for warranty claims.

Location

Other Siding Repair Services in Philadelphia