Rooftop Warriors LLC

- Services offered and scope: Roofing work (including skylights), gutters, deck/fencing projects, and related repairs; some customers also used them for inspections and odd jobs beyond roofing.

- Positive recurring feedback: Customers consistently praise responsive communication, flexible scheduling, fair pricing, and practical problem-solving. They are described as honest, reliable, and eager to explain issues clearly and propose appropriate solutions. Workmanship in many projects is highlighted as high-quality, with several jobs completed quickly or on short notice.

- Notable positive project examples:
- Reinforcement and repair work on decks and pool areas, often completed efficiently (one instance noted as finishing within an hour, with the deck secured and ready for use).
- Successful alternative solutions to site challenges (e.g., installing resin rock as a permeable, cost-effective substitute for concrete decking).
- Quick installation work such as gutters before rain and flashing repairs after weather events.
- Several home improvement tasks performed with positive outcomes, including fencing and roof-related improvements, and a thorough roof inspection with photos.

- Negative/critical experiences:
- A significant claim from a lean-to roof project: a 16 x 18 lean-to roof with two skylights developed persistent leaks; the contractor reportedly acknowledged the issue but declined to return or fix it, stating they had done all they could. Independent assessments by multiple companies and an insurance inspector identified numerous workmanship flaws and incorrect connections to the existing house (siding, brickwork, roof interfaces).

- isolated concerns: At least one customer noted a “no call, no show” incident, indicating inconsistency in follow-through for some inquiries.

- Insurance/claims context: In at least one case, an insurer’s inspector and an independent inspector found multiple defects in the installation, suggesting the project may have fallen short of acceptable workmanship according to those assessments.

- Overall takeaway for potential customers: The business is frequently described as responsive, cooperative, and skilled across a variety of projects, with strong emphasis on practical problem-solving and clear communication. However, there is at least one high-profile, unresolved leak issue on a roof/skylight project, accompanied by conflicting assessments from third parties about workmanship. Prospective customers should seek detailed written scope, warranties, and clear follow-up commitments, and may want to obtain independent evaluations for critical installations.