American Handyman Service
6281 N Oracle Rd #35757, Tucson, AZ 85740, USA
Overall, reviews depict Luke & Sons Roofers as a generally positive option for roofing-related work, with multiple accounts of skilled workmanship and solid customer service. There is one clearly negative note amid the otherwise favorable feedback.
What customers report
- Work performed: Roof replacements after hail damage and related repairs; several notes about complete house jobs, and even gutter-related remarks. A few reviews mention efficient completion with minimal mess.
- Timeliness and efficiency: Several customers describe on-time arrivals and fast service (examples include a 2.5-hour whole-house job). Others emphasize thorough but timely work.
- Communication and transparency: Many reviewers say they were kept in the loop throughout the process and that costs were explained clearly and transparently. Follow-up and responsiveness are frequently highlighted.
- Cleanup and safety: Numerous remarks about immaculate cleanup and a safe working environment, with minimal residual mess.
- Service quality and professionalism: Repeated praise for professionalism, friendliness, and attentiveness. Specific team members are called out by name across multiple reviews (e.g., Darrell, Joseph, Gabe, Todd, Dom, Levi, Fabiano, G, Jase, Kevin Gray, and others). Several reviewers express clear willingness to endorse or highly recommend the company.
- Notable strengths: Transparent estimates, reliable scheduling, courteous staff, and quality workmanship are recurring themes.
Notable negative feedback
- One reviewer labeled the business as bogus and described rude handling and unresponsive phone communication, including issues with calling back and the number being reported as out of service.
Practical takeaway for potential customers
- If you’re seeking roof-related work (replacement or repairs) in Tucson, the majority of feedback highlights reliable scheduling, clear cost explanations, steady communication, thorough cleanup, and professional crews. Be aware that there is at least one negative report about communication and responsiveness. As with any contractor, obtaining a written estimate and verifying current contact details before starting is advisable.
Not mentioned
Excellent
Not specified in reviews
Poor communication/unresponsive phone interactions (one reviewer reported rude handling and being hung up; unreturned calls)
Not mentioned
Excellent
Costs were transparent and perceived as good value; reviewers noted not taking the cheapest route and that the service was worth the investment
Gutter-related maintenance notes: the use of maintenance-friendly solutions (e.g., Gutter Topper) reportedly reduces cleaning; one reviewer noted not having to clean gutters for 13 years
6281 N Oracle Rd #35757, Tucson, AZ 85740, USA
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