Old Pueblo Stucco, Inc. | Stucco Repair Tucson

(4.3)
129 reviews
+1 520-304-7037

Old Pueblo Stucco, Inc. | Stucco Repair Tucson Reviews

- Overview: Reviews describe Old Pueblo Stucco Inc. as a contractor focused on stucco repairs and painting for residential homes, with many reports of thorough workmanship and durable results. Several customers credit Kevin Valencia for project management and communication.

- Positive patterns
- High-quality repairs and paint, with good color matching and a fresh, like-new appearance.
- Professional, courteous crews; responsive during many projects; some customers noted prompt handling of touch-ups and follow-up.
- Timely start-to-finish performance on some jobs; use of top-quality materials cited by several clients.
- Repeated use and strong recommendations from customers who were satisfied with the work.

- Reported drawbacks and inconsistencies
- Scheduling and estimates: some reviewers report limited availability for estimates (only mornings) and no Saturday slots, making it hard for working homeowners.
- Communication gaps and delays: a number of reviews describe unresponsiveness, missed promised times, or long overall timelines (weeks to months) in some projects.
- Pricing concerns: a few customers felt estimates or bids were high for small repair areas; one reviewer questioned the fairness of the pricing process.
- Occasional issues with scope and follow-through: instances of missed areas (e.g., due to a neighbor’s tree) or requests for written bids/updates that were not promptly provided.

- Practical takeaways for potential customers
- Expect potential limits on when estimates are offered and plan accordingly if you need to take time off work.
- Confirm scope, timing, and bid/estimate details in writing; clarify touch-up policies and warranty if relevant.
- Be prepared for variable timelines depending on project scope and scheduling; ask for a realistic schedule and progress updates.
- If color matching and finish consistency are important, discuss product specs and review prior work/examples.

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Additional Information

🏗️ Common Materials

Stucco

Quality Rating

Excellent

⏱️ Response Time

Timely / prompt

📝 Common Complaints

Several reviews note delays or unresponsiveness in communication, difficulty obtaining estimates, and concerns about pricing or value in some cases.

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Good

💰 Pricing Feedback

Mixed; some reviews say pricing is fair, others criticize high estimates or value concerns.

🔧 Maintenance Tips

No maintenance tips are mentioned.

Location

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