T.R.U. Roofing & Construction

(5)
14 reviews
+1 817-501-2287

T.R.U. Roofing & Construction Reviews

Customer feedback for TRU Roofing & Construction is predominantly positive. Reported experiences include prompt responses to inquiries and rapid on-site work, with some repairs completed within hours and others within about 48 hours of first contact. Several customers noted help navigating insurance claims and coordinating with insurers, contributing to smoother processes. Work cited spans roofing installation/re-shingling, gutter work, patio cover replacement, interior renovations after water damage, and painting; reviews frequently praise installation quality, efficient crews, and thorough cleanup. Owners Keith and Valerie are repeatedly mentioned as professional and responsive, and scheduling is described as reliable, including during holidays, with instances of same-day follow-up for additional items such as replacement of screens. A minority of accounts mention initial issues that were addressed and resolved to the customers’ satisfaction. Overall, experiences point to a customer-focused firm with emphasis on timely execution, communication, and assistance with insurance processes.

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Additional Information

🏗️ Common Materials

No siding materials mentioned in the reviews.

Quality Rating

Excellent

⏱️ Response Time

Same day to within 48 hours

📝 Common Complaints

Generally none; only a minor issue mentioned that was promptly resolved.

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing not discussed; no explicit comments on value.

🔧 Maintenance Tips

No maintenance tips mentioned.

Location

Other Siding Repair Services in Frisco