Town and Country Roofing, Inc.

(4.8)
198 reviews
+1 972-377-8188

Town and Country Roofing, Inc. Reviews

- Responsiveness and communication: Multiple customers describe rapid responses by text, email, and phone, with regular updates throughout the process and a non-pushy approach to decisions.
- Staff and service quality: Sean Phillips is repeatedly praised for guidance and communication; other staff like Rick Meyer and Michael Neeley receive consistent commendations for honesty, punctuality, and thorough explanations.
- Timeliness and reliability: Leaks fixed within a few days; roof replacements completed within weeks; numerous notes about meeting timelines, including tight schedules for home sales and storm prevention.
- Work scope and outcomes: Services cited include roof repairs, shingle replacement, full roof replacement, gutters, and some window/door work (e.g., door casing and threshold).
- Site care and professionalism: Clients report good protection of landscaping, careful work, and thorough post-job cleanups (including debris and nails).
- Pricing and sales approach: Descriptions of fair, reasonable pricing with no high-pressure sales tactics; quotes and estimates are presented clearly.
- Reputation and integrity: Long-term customer ties (some references spanning 15 years) and mentions of honoring past issues years later; overall impression of a stand-up, trustworthy company with strong recommendations.

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Additional Information

🏗️ Common Materials

Not mentioned (no siding materials referenced).

Quality Rating

Excellent

⏱️ Response Time

Within a few days; reviews highlight rapid, responsive communication.

📝 Common Complaints

None significant; overwhelmingly positive.

🛡️ Warranties Offered

Not mentioned.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reasonable pricing; quotes without pressure; good value.

🔧 Maintenance Tips

No maintenance tips discussed.

Location

Other Siding Repair Services in Frisco