Total Exteriors LLC

(4.9)
30 reviews
+1 515-802-3655

Total Exteriors LLC Reviews

Overall, customers describe Total Exteriors as a professional, reliable contractor for siding, gutters, and roofing, with strong communication, honest assessments, prompt scheduling, skilled installers, thorough cleanup, and good value. Jobs are frequently completed quickly (often 1–2 days), and the company is praised for handling insurance coordination and keeping customers informed.

- Communication and project management: office staff and on-site leads are consistently noted for responsiveness, clear explanations, and detailed quotes (often with photos); updates and scheduling information are reliably provided; assistance with insurance claims is common.
- Work quality and scope: services include siding replacement, gutter installation, and roof work; crews are described as knowledgeable and detail-oriented; protection of property during work and careful attention to finishes (color/shingle options) are highlighted.
- Crew and customer service: multiple named staff (e.g., Robbie, Jason/J.R., Kati, Manny, Rich) are praised for honesty, professionalism, and going above and beyond (e.g., helping with ladders, considering pets, staying late to complete work).
- Cleanliness and site conditions: post-work cleanup is frequently noted as thorough, with yards and driveways left in good condition.
- Value and integrity: customers cite fair pricing, transparent quotes, and honest recommendations rather than aggressive selling; workmanship is considered to reflect integrity and reliability.
- Storm damage response: strong performance assisting during hail/storm events, including evaluation, documentation, and coordination with insurers.
- Overall sentiment: a large number of customers would hire again and highly recommend the company based on past experiences.

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Additional Information

🏗️ Common Materials

Vinyl siding (implied as the common siding material); gutters are also mentioned, and roofing shingles in some projects.

Quality Rating

Excellent

⏱️ Response Time

Typically very fast; reviewers report prompt communication and arrival, including examples like arriving within 20 minutes on site.

📝 Common Complaints

Few complaints; generally positive. Minor issues such as cap color mismatches noted but promptly fixed.

🛡️ Warranties Offered

Not specified in the reviews; emphasis on standing behind their work rather than explicit warranty details.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Quoted as very reasonable and offering good value for money; customers compare favorably against higher quotes from others.

🔧 Maintenance Tips

No maintenance or repair tips mentioned in the reviews.

Location

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