Recon Roofing & Construction

Customer experiences with Recon Roofing & Construction are mixed but predominantly positive, with emphasis on professional workmanship, efficient crews, thorough inspections, and strong insurance-claims support.

- Work quality and speed: crews were often described as fast and professional, with one-day roof completion cited in at least one instance.
- Inspections and documentation: multiple reviews noted thorough inspections and detailed reports, including attic and crawl-space assessments, that supported repair decisions.
- Insurance coordination: a key strength is aiding insurers—Colten Jourdan and team coordinated with adjusters, documented damage thoroughly, and helped secure approvals for full roof and gutter replacements on multiple properties.
- Project management: Colten and other staff managed material procurement, scheduling, and on-site supervision, addressing follow-up items quickly; work was typically completed within a few days.
- Communication and customer service: several customers highlighted frequent check-ins, clear communication, and responsiveness from team members (e.g., Manny, Eber, Dave Montgomery, Mike Gettemy, JD Henter, Tyler, Jared, Dennis, Brian, Toby).
- Additional services and value: some reviews noted free diagnostic fixes (e.g., repairing a vent boot), thorough post-storm assessments, and transparent, detailed estimates; yards and sites were often left clean.
- Overall satisfaction and referrals: many reviewers would recommend Recon or work with them again, describing stress-free experiences and high-quality results.
- Negative experience: one reviewer reported a poor experience with a supervisor, alleging unsatisfactory oversight and unreimbursed damages, advising others to stay away.

In summary, customers commonly report knowledgeable staff, effective insurance handling, timely project completion, and solid communication, with occasional negative feedback focusing on supervision and reimbursement issues.