Top Tier Roofing

Customer feedback is largely positive, with several consistent themes around responsiveness, reasonable pricing, professional crews, and thorough cleanup. A number of customers also highlighted proactive communication, timely scheduling, and the ability to handle large multi-buildings or complex roof/siding projects, sometimes with accompanying photo updates and neighbor-friendly work practices. Some reviews noted that the company addressed underlying roof issues rather than merely patching leaks and could complete work quickly (often within a few days to a week).

Key practical details and services mentioned:
- Quick responses to inquiries and on-site quotes, with many jobs scheduled and completed promptly.
- Completion of full roof replacements (including flat roofs and multi-roof projects) and associated work such as gutters and, in some cases, siding repairs discovered during roofing.
- Specific improvements and installations cited, such as roof hatches to facilitate maintenance, tapered insulation to address ponding, and additional drainage solutions.
- Emphasis on keeping yards and gardens protected during work and on thorough site cleanup, sometimes with before/after photos provided.
- Positive notes about professionalism, courtesy, and clear explanations of work performed.

Notable concerns raised:
- A few customers felt property protection was lacking (e.g., garden area not adequately covered) or that the company did not align with their expectations.
- A negative review highlighted perceived lack of care and frustration with coverage of work, and a separate comment mentioned a desire to give zero stars.
- Warranty considerations were raised: a reviewer noted a requirement to perform roof servicing every 3 years to keep a 15-year guarantee valid.

Warranty and maintenance caveat:
- Some projects carry a 15-year guarantee that requires regular service every 3 years to remain valid.

Overall, potential customers can expect responsive quotes, professional execution on roofing and related work, and careful cleanup, with attention to protecting surrounding property and communicating throughout the project. They should verify warranty terms and any maintenance requirements before proceeding.