Timberline Roofing

Summary of customer experiences:

- Overall sentiment is positive, with many noting quick, friendly, professional service and that the company kept promises and made it easy to do business.
- A frequent positive theme is strong communication and transparency, including a main point of contact (often Mario), upfront sharing of insurance and licensing, and clear explanations of options.
- Work quality and efficiency are commonly praised: experienced crews, fast progress (often completing roofing in a short time), effective leak repairs, and thorough cleanup that removes nails and debris.
- Several reviews highlight good coordination with insurance companies and prompt follow-up on questions.
- Additional service and reliability noted include samples of roofing materials, on-site preparation, and willingness to address issues or go the extra mile (e.g., chimney work, addressing minor problems without charge).
- Notable negative or mixed feedback includes occasional delays or lack of callbacks during bidding, a rocky end regarding pay details and a request for a detailed breakdown, and at least one buyer’s complaint that they felt scammed.
- Practical takeaways for potential customers: expect professional communication, clear estimates and documentation, rapid start-to-completion timing for roofing, thorough cleanup, and proactive insurance coordination; be prepared for potential scheduling or billing questions and verify all billing details before finalizing.