Tidal Remodeling

- Services performed: roof replacement/repair, exterior painting, gutters replacement/repair, eaves/fascia work, and outdoor improvements (backyard transformation, patio cover); several projects included window work and painting of exterior surfaces.
- Overall impression: consistently professional with high satisfaction reported across multiple projects.
- Project management and communication: clear, upfront explanations of work; regular updates and responsiveness; planning included options and financing where applicable.
- Timeliness and efficiency: many projects completed on schedule or ahead of time; examples include a five-day backyard transformation and work completed during holidays.
- Work quality and attention to detail: thorough prep work (e.g., masking windows/doors to achieve clean trim lines); neat, near-daily site cleanups; attention to finish quality.
- Staff and customer interactions: multiple representatives noted for professionalism and helpfulness (Josiah, Yakup, Jackson Stoddard, Nick, Alexis); interactions described as courteous, honest, and personable.
- Pricing and value: described as fair and transparent from the start; no perceived shady tactics; customers felt they received good value.
- Warranties and options: partial roof projects often accompanied by a 50-year warranty; financing options were available and explained.
- Customer outcomes: strong positive sentiment about results, with trust and willingness to rehire noted for future projects.