Sliding Solutions

(4.5)

60 reviews

Sliding Solutions Reviews

Reviews for Sliding Solutions show a mix of very positive experiences—praising prompt service, professional technicians, and effective door/window repairs—alongside several significant complaints. Positive notes highlight on-time arrivals, courteous and skilled staff, and reasonable pricing for certain jobs. Negative feedback centers on theft allegations and dishonesty, poor accountability, unresponsive communication, and disputed or excessive pricing. Some customers experienced delays or lack of follow-up after inquiries or quotes. Overall, potential customers should verify quotes, confirm any warranties, and ensure clear communication to avoid trust issues.

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Additional Information

🏗️ Common Materials

vinyl (sliding doors/windows),weather stripping,sliding door rollers,screen doors

⭐ Quality Rating

Fair

⏱️ Response Time

Typically same-day to 24 hours for initial contact; on-site responses often within 30 minutes to a few hours; one review noted no response after initial contact.

📝 Common Complaints

Theft or misappropriation of a customer's item, with denial and poor accountability,Inconsistent or unresponsive communication; delays in quotes and follow-ups,Perceived high or excessive quotes for basic repairs,Issues with weather-stripping replacements or parts not honored; service charges for fixes that didn't resolve the problem,Unreliable follow-through or scheduling issues

🛡️ Warranties Offered

Not mentioned in reviews

👥 Customer Service Rating

Fair

💰 Pricing Feedback

Pricing is mixed: some customers felt quotes were excessive or not competitive (e.g., a verbal quote of $350 for replacing 4 rollers was deemed excessive), while others described services as reasonably priced.

🔧 Maintenance Tips

None mentioned

Location

Other Siding Repair Services in Oceanside

Sliding Solutions