Torres Roofing
950 NW 39th Ave, Miami, FL 33126, USA
Customer experiences with The Miami Roofing Repair Heroes are consistently positive across residential, commercial, and multi‑unit projects, with a focus on prompt communication, transparency, and workmanship. Practical details highlighted by reviewers include:
- Responsiveness and communication: quick replies (often within an hour), clear explanations of options, ability to adjust contracts, and regular updates throughout the project.
- Estimates and pricing: competitive or fair pricing, multiple quotes considered by some customers, and occasional assurances of good value for the quality provided.
- Scheduling and timeliness: on‑time arrivals, fast project execution (ranging from about 2.5 to 5 days for complete roof work), and flexibility to complete in challenging conditions or finish late if needed.
- Work performed: roof replacements or major repairs, patching leaks, replacing rotten plywood, fixing flashing, and installation of gutters (including leaf guards) and downspouts; color matching and material options (notably Atlas Pinnacle Pristine shingles) with certified installers.
- Site practices: thorough debris removal, tarps used to protect areas, magnets to pick up nails, daily cleanup, and attention to safety and local work-hour rules.
- Additional services and issues addressed: fascia and soffit repair/repainting, fixing attic leaks, gutters and drainage improvements, and even painting to match new trim; sometimes handling insurance claims or warranty processes.
- Documentation and transparency: photos of each stage of the repair provided to customers, detailed explanations of choices, and openness to changing plans as needed.
- Customer outcomes: durable results with leaks resolved, construction that meets city inspections, and cases where insurance claims reduced out‑of‑pocket costs; many reviewers stated they would hire again or recommend the company.
Overall, customers describe reliable service, professional crews, and strong value, with repeat business and referrals noted.
asphalt shingles (Atlas Pinnacle Pristine),metal roof,gutters with leaf guards,fascia,soffit,plywood,rot repaired wood
Excellent
Typically within 1 hour for initial contact; many instances of same-day or next-day scheduling
Very few complaints; if any, warranty claim paperwork can be somewhat involved
Manufacturer warranties on roofing; assistance with warranty claims and processing
Excellent
Prices described as fair and competitive; good value for quality; some instances of favorable terms (no extra charge for additional shingles)
Consider gutter guards to prevent debris and leaks,Schedule regular inspections after heavy rain to catch leaks early,Ensure flashing, fascia, and soffit are properly installed and maintained,Use magnets to collect nails and keep the work area tidy
950 NW 39th Ave, Miami, FL 33126, USA
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