Texas Platinum Roofing & Restoration

(4.3)
32 reviews
+1 956-564-9006

Texas Platinum Roofing & Restoration Reviews

The reviews focus on Texas Platinum Roofing & Restoration (Jason Garcia) and span roofing projects, repairs, and some window work. Positive feedback highlights prompt responses, professional crews, clear quotes, good communication, clean work sites, and strong warranties (e.g., 10-year workmanship warranty and Owens Corning’s 30-year shingle warranty). Several reviews praise the quality of workmanship and recommend the company. Negative feedback alleges poor communication, delays, incomplete or poor-quality work, leaks after repair, and disputes over warranty coverage, with mentions of lengthy remediation times and perceived price concerns. Common materials cited include Owens Corning shingles and Mule-Hide roofing products. Potential customers should verify warranties, timelines, scope of work, and pricing before proceeding.

Summarized by ChatGPT

Additional Information

🏗️ Common Materials

Owens Corning shingles; Mule-Hide roofing products

Quality Rating

Fair

⏱️ Response Time

Typically within 1-3 days; several reviews indicate same-week or next-day responses

📝 Common Complaints

Poor communication and responsiveness; delays in completing repairs; unfinished or subpar workmanship; leaks after installation; disputes over warranty coverage or whether warranties were properly registered; perceived overpricing or changes to quotes

🛡️ Warranties Offered

10-year workmanship warranty; Owens Corning shingles warranty (-up to 30 years)

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing described as pricey by some; quotes sometimes increased after assessment; perceived high value when paired with warranties; some reviews note favorable payment terms (no money down until completion)

🔧 Maintenance Tips

No maintenance tips were explicitly mentioned in the reviews

Location

Other Siding Repair Services in Harlingen

Comfort Homes

Comfort Homes

(5)

16936 Rio Red Dr, Harlingen, TX 78552, USA