Superstorm Roofing & Siding

Overall, these customer experiences describe Superstorm Restoration as a professional exterior repair company that frequently handles roofing, siding, and related tasks. Customers highlighted clear communication, thorough on-site assessment, and a willingness to help with insurance claims. The owner and project staff (notably Chandler, Kale, Kail, and Jose) were repeatedly described as friendly, honest, and proactive. Several reviews praised quick response times for milestones such as inspections and urgent repairs, and many noted that work was completed with attention to detail and quality.

Practical details highlighted by customers:
- Services offered and completed: roof replacement, siding repair/replacement, fascia and soffit repairs, gutter work (including unclogging underground drains and occasional rerouting), and even small tasks like installing a dog door.
- Assessment and documentation: free on-site roof examinations with photos for future comparison; drone-based roof inspections with detailed reports used to support insurance claims.
- Insurance process support: staff (often Kale or Kail) reported to guide customers through the insurance claim process and coordinate with adjusters.
- Timeliness and accessibility: multiple testimonials mention prompt scheduling and visits (sometimes within days for small jobs); some notes of strong initial responsiveness, with occasional later follow-up gaps.
- Problem-solving examples: unclogging an underground gutter drain without selling additional services; providing color-matched shingle replacements; rapid response after storm-related damage.
- Pricing and value: several reviews describe fair pricing and good value for the quality of work; some customers explicitly praised the honesty and integrity of the team, avoiding pushy upsells.
- Overall satisfaction and repeat business: many customers stated they would use Superstorm again and would recommend them to others; a few reviews mention ongoing issues or gaps in follow-up after initial work.

Caveats:
- At least one reviewer reported a drop in responsiveness or follow-through six months after the initial project.
- A separate review indicated mixed experiences with follow-up after initial communication, noting potential delays.

In summary, potential customers can expect professional exterior repair work, clear documentation and insurance support, and generally positive interactions with a team that emphasizes honesty and quality, while remaining aware of occasional inconsistencies in follow-up after project completion.