Suburban Roofing & Siding

- Overall, the experiences are predominantly positive. Customers frequently highlight responsive communication, professional crews, and high-quality workmanship, with many noting hands-on involvement from the owner (Marty Scoggins) and foreman (Ray) during projects.

- Practical strengths cited:
- Fortified Roof installations and wind-mitigation paperwork, often leading to insurance premium reductions.
- Availability of multiple shingle brands (CertainTeed, Atlas, Owens Corning, Malarkey) and hand-nailed roofing options.
- Quick scheduling and completion in tight timeframes (examples include replacing a roof a week after closing, and completing hurricane-related work within days).
- On-site project management, regular progress updates, and thorough cleanup each day.
- Assistance with insurance-related processes, including wind-mmitigation filings and certificates.
- Ability to handle related work such as gutters and coordination with inspectors; some customers note the company’s responsiveness during emergencies (e.g., leaks during storms).

- Notable concerns:
- At least one review reports significant communication problems and lack of follow-through regarding a leak after three years, attributed to a company transition after a buyout. This includes unanswered messages and promises not kept, raising questions about post-installation service during ownership changes.

- Overall takeaway for potential customers:
- Suburban Roofing is frequently praised for quality installations, proactive communication, and strong insurance/permit support. Prospective buyers should verify the current operating status and post-installation service commitments, especially if the company is undergoing transitions, to ensure prompt response for leaks or warranty issues.