Mighty Dog Roofing of New Orleans Metro

Customer experiences with Mighty Dog Roofing are mixed. Positive notes include prompt quotes and thorough, competitive estimates; clear explanations of specialized services (Fortified Roof program, wind mitigation, attic fan considerations); professional and responsive team members (notably Jovon, Darrin, and Javon); high-quality workmanship; ability to complete some projects quickly (including same-day roof work); and good communication and site cleanliness reported by several customers. Several reviews also highlighted successful gutter and window repairs, and effective coordination with a solar company.

Negative experiences cited include prolonged delays and repeated attempts to fix leaks without lasting results; complaints about communication and transparency, particularly around process steps and updates; concerns about accountability for issues after installation; at least one customer reporting no warranty after multiple service visits; and, in a minority of cases, claims of insufficient insurance/licensing and property damage attributed to the/work quality. One review described severe dissatisfaction and suggested avoiding the company, citing alleged damage and lack of proper coverage.

Practical takeaways for potential customers:
- Verify warranty terms and post-installation leak coverage in writing.
- Request a detailed, itemized estimate and a clear project timeline.
- Confirm who will perform the work (in-house vs. subcontractors) and ensure proper licensing and insurance.
- Seek references or reviews from customers with similar project scopes.
- Establish a defined communication plan and expected update cadence during the project.

Overall, experiences vary widely: many customers report strong professionalism and high-quality workmanship, while others report communication gaps, warranty concerns, and serious dissatisfaction.